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Signifyd commerce network

Health, Beauty & Cosmetics

Trends, insights and best practices for the
Health, Beauty and Cosmetics vertical
Signifyd commerce network

Health, Beauty & Cosmetics

Trends, insights and best practices for the Health, Beauty and Cosmetics vertical

Read recent G2 reviews

Great Service! Timely responses and great to work with on their support end.

I love the ability to alter Signifyd’s service to tailor it to exactly what we need. I can also say the response times from the people at Signifyd; Whenever an issue arises, the team is there to let us know what we need from them. We were able to use Signifyd to keep an eye on a big fraud issue recently and their ability to work with us on stopping it was tremendous.

MID-MARKET USER IN RETAIL

Signifyd has helped streamline our company.

Signifyd has the resources to detect fraudulently placed orders and stop them before ever being printed and shipped. They simply have a great program in place that not only saves us from chargebacks, but also free up employees from not only trying to identify fraudulent orders, but dealing with chargebacks from fraudulent orders that were getting through before partnering with Signifyd.

Administrator in consumer goods

Phenominal service. Excellent customer service.

Signifyd is solving our fraud issues and assists with making the right decisions on whether an order should be shipped or not. If you are a high volume retailer or even a small one, but you have to deal with chargebacks and fraud, get Signifyd!

Small business user in retail

Ecommerce Pulse insights

Online Health, Beauty & Cosmetics sales are affected by all kinds of outside influences — the season, the style, pop culture, the economy and recently by COVID-19 and job losses.

See data for this commerce vertical

“Since we became Signifyd customers, our business has expanded into the Netherlands, Sweden and Denmark. With Signifyd, there was not even a learning period in these regions. Typically, you would expect to see a dip in approval rates, but we were able to hit the ground running. We maintained an above 98% approval rate from day one in all three.”

— Lyn Carbine, Head of Trade, CurrentBody

“Since we became Signifyd customers, our business has expanded into the Netherlands, Sweden and Denmark. With Signifyd, there was not even a learning period in these regions. Typically, you would expect to see a dip in approval rates, but we were able to hit the ground running. We maintained an above 98% approval rate from day one in all three.”

— Lyn Carbine
Head of Trade
CurrentBody

Omnichannel & 360 customer view

Your customers are more sophisticated and demanding than ever. In order to serve them, you need to know what they want, when they want it, how they want to buy it and what gets in their way when they’re trying to patronize you. You need data — data that provides a single source of truth for your entire organization.

Cathy Halligan of Ulta Beauty on
the potential for direct-to-consumer sales

Why you need a
direct-to-consumer strategy

Direct‑to‑consumer brands have upended the Health, Beauty & Cosmetics vertical. The ability to build a personal relationship with customers and to know them intimately through their data has allowed Health, Beauty & Cosmetics retailers to provide a superior customer experience.

Forrester Analyst Michelle Beeson takes a deep dive into direct‑to‑consumer and explains in this webinar why every retailer today needs to embrace the model in order to keep up with customer expectations.

Forrester Webinar
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Health, Beauty & Cosmetics: Searching for Customer Love in the Era of Direct‑to‑Consumer

By controlling their own manufacturing, shipping and service, direct-to-consumer Health, Beauty & Cosmetics startups have been able to quickly create innovative customer experiences. Kylie Cosmetics, Madison Reed, Glossier and Dollar Shave Club disrupted the health & beauty space. See what it takes to prosper today.

The benefit of taking full control over your entire buyer’s journey

When everyone in a retail organization can see where customers are encountering friction — order authorization, fraud review, fulfillment, post-order complications — and where revenue is leaking, it’s much easier to fix the problem. Signifyd can show you how to achieve a comprehensive vision that allows you to eliminate friction without putting the enterprise at risk. Let us help.

Signifyd’s Commerce Protection Platform

Health, Beauty & Cosmetics retailers bleed
16% of orders — without knowing it

Every retailer and every vertical is different.

While revenue leakage is a common retail problem, some businesses might be suffering more than others. Let us show you how you stack up to other verticals and to other retailers in your vertical. You can’t afford to lose the revenue you’re bleeding today because of a sub-par customer experience. Not in today’s world.

Let us show you what every day of delay is costing you.

The Signifyd impact

FOREO increased sales while reducing manual review time by 90% with Signifyd. The brand was able to automate its operation in 24 hours, which in turn reduced its fulfillment time by 48 hours. FOREO is better serving customers with Signifyd.

FOREO Case Study